I have a buddy who ordered a Wilderness Systems Pungo off of Amazon and it arrived beat to shit. He told me that it was barely wrapped in anything and was so frustrated with the experience. Because of that I started shopping around and found eco fishing shop. They offer free shipping but you have to pay for a wrapping fee. Let me tell you, it is worth every penny. My kayak was wrapped multiple times in bubble wrap and cardboard. I opened it up and couldn't find a single scratch on the thing.