Customer service is absolutely terrible order the kayak that was supposed to ship in 2 to 5 business days took over a month to receive when I got it my chair was scratched up they never sent my rudder kit with the kayak the way he said he was supposed to i had to reach out and get that sent which again took another couple days still hasn't honored their price match guarantee even after I sent the links proving the kayak was $50 cheaper on another website not to mention the $50 that they charge you to wrap it and then give you "free shipping".
My experience with you and Eco Fishing went great. My experience with the kayak is not going well. The woven steel cable that is used for the rudder system snapped and broke. Have no idea how or why but it happened while I was out on the water. I’m currently trying to get it fixed by 3 waters company
It was shipped with no damage, and packaging was fantastic. I've taken to water twice so far and no complaints. Very roomy, stylish, and super stable in gulf waters. Looking forward to my next outing!
Both were rejected upon delivery due to an 8 inch crack the back of the green yak. Still waiting on the new ones to arrive.
We are liking the kayak for the most part so far. The kayak's rail system does need to be revamped as to how it connects, 3 screws just doesn't do it. Unfortunately it did take quite awhile to get to us (most of which I believe was due to restrictions involving the virus outbreak). Customer service was very good about providing updates when they could.
Very satisfied with my purchase. Kayak is very comfortable, tracks good, and is easy to steer. I received the kayak SUPER fast!! Had a great buying experience and the price was great! Thank you! Will look forward to doing business with you in the future!
Received boat with big dents and a gash down the side almost a hole in , I don't mind scratching and small dents but almost a hole I don't like, I thought I bought a new one not a beat up one , I contacted jonny boat but no response, I shouldn't have to patch or fix it , it's supposed to be New. Thanks
The kayak is awesome and was everything I needed to get out on the water and start fishing. The customer support could've been better. I feel like the lack of response was blamed on Covid-19. All in all great kayak! Well buy from these guys again.
Product arrived when said.. the freight comp. Was great, driver on time, gave a call before delivery..
No damage was found...
Instructions from factory was very poor!! There was nothing on the steering!! There are 2 grease points on chain drive with no instruction, or grease fittings!! No set time to perform the task of adjustment of chain, or when to grease this equipment!!
All of these were told to POC:. Jered at Eco fish shop...As per our phone come 05/06/2020....
Although this is fairly new product, and being mechanically inclined i am..
I have installed, & put together, all works well!!!
Just a few more points, need more intense instructions, adjustments, and the required up keep, prevention requirements for the entire kayak & systems, so the customer is not responsible for any damage!!!
Would be nice to have a catolouge sent after product arrives to customer...
I look in the future of a great relationship with your Company... Rich Smith..
Feelfree kayak is my favorite kayak I have owned. The Feelfree customer service is outstanding. I will be buying another Feelfree in the future.
The kayak arrived undamaged. Beautiful piece of sporting gear.
I hope it holds up
Great paddle for the price a lot better than the aluminum as it stays warmer on cold days I got the 260 and I am 6’4”and the paddle is the perfect length
Definitely not even close to the quality of a Hobie. I’m 6’ and 200lbs, I need a bit more leg room to work the pedals comfortably. While I was out fishing the first 30 minutes the bolt came out of the pedal arm and almost fell in the lake. I tightened both bolts back down Tight and the second time I used it the bolts backed out again. The drive is load and sounds like it binds. The cord to pull the rudder up out of water doesn’t work well, I have to lift it manually. I leave the kayak down at the dock because it’s so big but I have to remove everything to keep people from stealing, so the seats are extremely hard to remove and install on the water and drive is difficult to install on the water, Hobie is very easy to drop in and take out, and seat is easy to remove and have plenty of leg room. Also the sonar pod has a metal U bracket that is bolted to the pod and isn’t sealed so the first trip the pod filled with water and soaked my wallet so make sure you take this plate off and add silicone before using. Regretting my purchase of this kayak, should have bought the tandem Hobie cause the single Hobie I have is a beast!
This paddle compared to some other "cheaper priced" paddles is lighter and much more easier to use.
I researched a bunch, articles and videos. Was sold on the 120 before seeing the 108. Received 108 and had issues from the git go. Pedal fallen off the first day. I inquired if anyone else had same issue on the 3 Waters Face Book page and several other people replied about how they had. Seems like this shouldn't be an issue for a quality product. However, the customer service has been exemplary. I really want to like this kayak!
This thing is beyond my expectations! I can't believe I'm standing and casting a fly rod and even double hauling! Great design and it paddles through the water better than I expected. Even in high winds and choppy lakes. Looking forward to fishing from this for many years to come.
Took my new kayak out for the first time. Just love it. When it was delivered there were 3 of the orange clips broken which I didn't notice(my own fault). I still don't know how they were broke because I have never seen anything so well wrapped and protected. So I'm blaming that on the handling from being shipped. The only reason I give it 4 stars is I didn't receive a instructional manual. Would it be possible to get one. Thanks ECO, UWE V.
Now been pedaling & paddling for a few weeks and LOVE IT!! No real agility difference noted coming from my Moken 12.5 to the Lure 13.5 when paddling. Can get into same close quarters as before so I'm not losing fishing spots.
Pedaling is awesome! Drive seems smoother the more I use it....or I may be getting smoother. Regardless, I'm fishing longer with less overall fatigue. Getting drive system in/out and switching from drive to up position is quite easy. TIP:Install & remove drive with boat IN WATER. Rudder is more useful than I expected as it helps whether pedaling or paddling.
SEAT IS WONDERFUL! Paddle and pedal position choices make for a comfortable day. I'm not standing up as much in the Lure b/c my legs and back don't ache as they did in the Moken V1 seat.
Comparisons Lure V2 vs Moken V1: Paddle storage on side is better on Lure. Inside storage about the same but the extra deck box on the Lure has more functionality as more varied sizes of items fit than in the Moken long, center storage box. Rear storage a bit more on Lure. Lure heavier but still don't need help to load or unload. Lure (without rudder in water)tracks slightly better than Moken.
Glad I got the Lure 13.5. Opting for the pedal drive and rudder was a good choice, too.
Awesome kayak at a great price. Added the rudder and it paddles great. Very stable, can stand up and fish easily even at 280lbs. The wheel in the keel isn't perfect for every situation but very nice to have. I've owned several kayaks and this is my favorite by far. Very fast shipping and wrapped very well. There was one gouge in the plastic, but won't affect performance and most likely the freight companies fault Most places were selling it for 799.00 but eco fishing were the only ones that had it in stock at the time. Overall very satisfied with my purchase.
Great lightweight paddle for the price. Would prefer a ruler on the shaft instead of the paddle blade, but overall worth the price.